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Home > Privacy/Disclosure Statement

Last Updated 05/03/2011

Mortgage Lenders Plus.com has created this privacy statement in order to demonstrate our firm commitment to privacy and disclosure of practices. The following discloses our information gathering and dissemination practices for this website.

Information We Collect and How It's Used

To process your Lender referral request, we require your name, phone number, email address, mortgage balance (if any) and estimated financial information such as debts, salary, credit, etc . This information is used by the lenders in our network to provide accurate loan quotes and to contact you with rates and terms.

Mortgage Lenders Plus.com website was designed by an independent firm designed to gather consumer requests for loan information or pre-approvals and transfer them in a timely manner to licensed mortgage professionals who advertise their business on this site. Mortgage professionals pay a flat fee to advertise their business. The mortgage professionals contact the consumer directly regarding their specific needs. We guarantee that all information submitted through this web site is strictly confidential.

Further, we guarantee that all information submitted through Mortgage Lenders Plus.com is transferred to no more than ten (10) licensed professionals who are either: a specialist for the selected loan type, or local to the consumer. Not all lenders will offer a program that is right for you.

We will honor all requests immediately to remove any consumer from any marketing campaign that we operate, if any. Further, if there are any questions as to any part of our privacy/disclosure policy, please e-mail us directly at corporate@mortgage-lenders-plus.com for more information.

All information is encrypted and processed over a secure server for your protection.

We use your IP address to help diagnose problems with our server, and to administer our Web site only.

This site contains links to other sites. Mortgage Lenders Plus.com is not responsible for the privacy practices or the content of those Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address). Contact information from the order form is often used or transferred to third parties send promotional material from any of our partners or reputable third parties that may be of interest to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Service Providers

We use other third parties to provide additional services on our site. When you sign up with mortgage lenders plus.com, we will share your email address as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose

Other Third Parties

Advertising lenders and state specific government agencies provide content in our site. The information these companies make available may be presented in a "framed" format, where the border will surround the pages served by the service provider.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We offer all personal data transmission through HTTPS, a secure Internet communications protocol. Our security certificate is issued by Comodo Group. For more information visit http://www.comodogroup.com/support/

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at corporate@mortgage-lenders-plus.com

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications.

•  You can send email to remove@mortgage-lenders-plus.com

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

•  email corporate@mortgage-lenders-plus.com

•  visit http://www.mortgage-lenders-plus.com/contact.asp

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help” file. For more about cookies, please visit: http://www.microsoft.com/info/cookies.mspx

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Litigation Provisions

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. We will share a consumer's personally identifiable information with third party businesses for purposes of direct mail, email marketing and telemarketing.


Resolution of Disputes

Resolution of Disputes. If any dispute regarding any matter whatsoever arises between a visitor and the owner/operator of this site, that dispute must be resolved by arbitration as herein provided. First, the person making a claim must provide written notice of that claim to the other party within thirty (30) days after the claiming party learns that he/she/it may have a claim. Failure to provide said thirty (30) day notice shall result in the complete release and extinguishment of the alleged claim. If said thirty (30) day notice is timely provided then the claiming party must notify the American Arbitration Association in San Diego, California and otherwise file the claim with the American Arbitration Association within thirty (30) days after the date of the thirty (30) day complaint letter. Said arbitration must then be resolved formally within thirty (30) days after submittal of the claim to the American Arbitration Association. Whatever fees must be paid to the American Arbitration Association shall be the complete responsibility of the claiming party. By continuing to use this site, you, as a visitor, agree that the foregoing dispute resolution process is fair and reasonable in all respects.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.


Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

Customer Service
Mortgage Lenders Plus.com
2033 San Elijo Ave, #221
San Diego, California 92007
corporate@mortgage-lenders-plus.com

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